Privacy Policy
At Eco Energy Savers, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information.
- Information We Collect
We may collect the following types of personal information:
- Name, address, email address, and phone number
- Energy consumption data
- Property details relevant to solar installation
- Financial information for payment processing
- Any other information you provide to us voluntarily
- How We Collect Information
We collect information through:
- Our website
- Direct communications (phone, email, in-person)
- Online forms
- Third-party service providers (with your consent)
- Use of Personal Information
We use your personal information to:
- Provide and improve our services
- Process transactions and payments
- Communicate with you about our products and services
- Comply with legal and regulatory requirements
- Conduct market research and analysis
- Disclosure of Personal Information
We may disclose your personal information to:
- Our employees and contractors
- Third-party service providers (e.g., installation partners, payment processors)
- Government agencies or regulators as required by law
- Potential buyers in the event of a company sale or merger
We do not sell your personal information to third parties.
- Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, modification, or disclosure.
- Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
- Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information (where applicable)
- Opt-out of marketing communications
- Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience and collect usage data. You can manage cookie preferences through your browser settings.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites.
- Children’s Privacy
Our services are not intended for children under 18. We do not knowingly collect information from individuals under 18 years of age.
- International Data Transfers
Your information may be transferred and stored on servers located outside of Australia. We ensure that any international transfers comply with applicable data protection laws.
- Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website.